Q: Can I use my Transmitter (remote) from another opener with the Wayne-Dalton opener?
Q: Do you have a one button transmitter for a wayne dalton Quantum 3212?
Q: Door hesitates during downward travel when activating my Wireless unit
Q: Hand-held remote (Transmitter) will not program.
Q: How do I make my Wayne Dalton Quantum model 3212, 3213 Opener work with my built-in car remote control?
Q: How do I program my Wireless Photoelectric Sensors?
Q: How do I program two transmitters to the same opener?
Q: How many garage door openers can I program with one Keyless Entry Pad?
Q: How many Keyless Entry pads can I program to my unit?
Q: How to Select the Correct Remote Control or Keypad
Q: I have lost the instructions for my keypad. Wayne Dalton 303 mhz. Can I get them from you?
Q: I've programmed my Wireless Photoelectric Sensors. The Trolley travels a short distance from the Open position and reverses.
Q: My garage door opener will work using the button on the wall in the garage, but the remote for the car will not work.
Q: What is the gauge of wire used for the wired Photoelectric Sensors and Pushbuttons?
Q: What is the purpose of the A,B,C settings in the Wireless Photoelectric Sensors?
Q: What remotes are compatible with the Quantum 3312, and 3313?
Q: Wireless Wall Station will not program.
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| Q: Can I use my Transmitter (remote) from another opener with the Wayne-Dalton opener? A: No. Only Wayne-Dalton transmitters will work with a Wayne-Dalton opener. |
| Q: Do you have a one button transmitter for a wayne dalton Quantum 3212? A: The one button version is no longer manufactured. The only replacement remote control for your opener is the Wayne Dalton 3-Button Full Size Remote Control. |
| Q: Door hesitates during downward travel when activating my Wireless unit A: The cause is weak batteries in your Wireless accessories. Replace batteries in both Photoelectric Sensors and in the Wall Station. |
| Q: Hand-held remote (Transmitter) will not program. A: If your transmitter has a green LED, be sure to follow the Changing Transmitter Code (refer to Programming Transmitters section of this Web site). TIPS: 1) Unplug other garage door openers or any signal transmitting devices in the garage. 2) Be sure the green LED is solid before flashing during Step 2 of Changing Transmitter Code. |
| Q: How do I make my Wayne Dalton Quantum model 3212, 3213 Opener work with my built-in car remote control? A: We have a Homelink Conversion Kit 1 that will make your openers compatible with your vehicles. HomeLink Conversion Kit |
| Q: How do I program my Wireless Photoelectric Sensors? A: Programming: Set Emitter to align (Green Transponder LED should blink). Program switch needs to be pressed and held (if status LED is not on) until status LED does flash or pressed and released (if status LED is already flashing). You may also refer to the manuals section of this Web site. |
| Q: How do I program two transmitters to the same opener? A: Repeat the process you used to program the first remote on the second one. |
| Q: How many garage door openers can I program with one Keyless Entry Pad? A: You may program up to four (4) garage door openers per Keyless Entry Pad. |
| Q: How many Keyless Entry pads can I program to my unit? A: You may only program one (1) keyless entry pad per unit. |
| Q: How to Select the Correct Remote Control or Keypad A: To select the correct remote controls, keypads, wall stations, and control boards for your Wayne Dalton Quantum garage door opener you will need to know the model/series number of your garage door opener (Quantum 3212, etc) or the radio frequency for your opener (303Mhz or 372Mhz). To find the model number look on the sticker on the back of your garage door opener powerhead in the garage. To find the radio frequency look on the sticker on the back of a remote control that operates the opener or on the sticker on the back of your garage door opener powerhead. |
| Q: I have lost the instructions for my keypad. Wayne Dalton 303 mhz. Can I get them from you? A: Below is the webpage with instructions for your keypad. You can download and print them. Keypad Instructions |
| Q: I've programmed my Wireless Photoelectric Sensors. The Trolley travels a short distance from the Open position and reverses. A: You must attach your garage door in order for the Wireless Sensors to function properly. These sensors are activated by door vibration. This helps conserve battery life because the sensors only turn on when the door is activated and moving. |
| Q: My garage door opener will work using the button on the wall in the garage, but the remote for the car will not work. A: First try resetting your opener by unplugging the opener power head from the wall outlet. Wait 2 minutes and plug back in. Try your remote controls. If that doesn't work try to reprogram your remote control to the power head using the steps below: Programming Transmitter to Power Head Unit Press the PROGRAM button located on the garage door motor head unit once. The PROGRAM STATUS light on the motor head unit will turn on and remain lit for one minute, indicating that it is ready to learn the Transmitter code. Press the button on transmitter. The PROGRAM STATUS light will turn off indicating a successful learn. Press the same button on the Transmitter once more to operate the door. If you are unsuccessful in programing the transmitter to the motor head unit or if the button does not operate the door you probably have a faulty motor control board. A replacement board is found on this webpage: Wayne Dalton Quantum Control Board |
| Q: What is the gauge of wire used for the wired Photoelectric Sensors and Pushbuttons? A: 22 gauge wiring is used for our units. Using a different gauge of wiring could disturb the proper operation of your unit. |
| Q: What is the purpose of the A,B,C settings in the Wireless Photoelectric Sensors? A: Emitter: Vibration Sensitivity Jumper Switch is located under one battery in the Emitter (Red LED). A=Most Sensitive, B=Normal, C=Least Sensitive. The benefit of the C setting is longer battery life. Transponder: Channel selector for additional doors/units is located under one battery in the transponder (Green LED). Use different settings for multiple transponders. |
| Q: What remotes are compatible with the Quantum 3312, and 3313? A: There is only one remote control currently available for your garage door opener (303 mhz): Wayne Dalton 3-Button Full Size Remote Control There is also a wireless keyless entry keypad available: Wayne Dalton Keyless Entry Keypad |
| Q: Wireless Wall Station will not program. A: a) If you have a Green LED on your wall station, be sure to follow the Changing Transmitter Code (refer to Programming Wall Stations section of this Web site). b) If you have a red LED on your wall station, you only need to follow the Wall Station Programming instructions. |